Our security guards and bodyguards come from a wide variety of backgrounds including law enforcement, business, educational and the service industries. We specifically recruit staff for their customer-focused attitude and problem solving expertise and their ability to apply these to the security environment. TCB Security Professionals understands that service and professionalism from your security provider should be a given, not a surprise.
TCB Security Professionals ensures that all guards are fully trained in:
- Patron Surveillance
- Conflict Management
- Communication Skills
- Incident Reporting
- First Aid
- Customer Liaison Duties
- Radio Communication Procedures
- Customer Service
- Telephone Etiquette and Answering Techniques
- Bag Search Procedures
- Risk Identification Procedures
- Crowd Control Techniques
- Loss Prevention
- Understanding of Vicarious Liability and the Impact on Clients